There's an enormous amount to know, and I'm not going to bog you down with disclaimers. The large print giveth and the small print taketh away - as the old adage goes. Well, that's not my way. I will work cooperatively with you, and do my best on your job, and I expect to be paid for a reasonable effort. If you are going to try to stick it to me over the very smallest of details, I will not work with you, and reserve the right to fire you as a client.

Terms for first timers
For small jobs, I require 50% up front on all print jobs, and the remainder upon delivery. For larger, I require the print amount as a deposit, with my time paid upon successful delivery of the work.

Drive time and meetings
I do not charge for initial consultations, up to 1/2 hour of drive time to get there, and 1/2 hour of meeting time on jobs over a couple hundred dollars. Everything else is at shop rates.

Color matching proofs
I offer pdf proofs and .jpeg files viewable on your computer's web browser. If you require exact color matching, such that you don't trust your monitor for web proofs, they can be arranged at your expense. An approximation can be found here.

Working documents
I do not release the working, layered, source documents without a fee, to be determined by me, based on the amount of lost income the job represents. There is no reason to request a working document unless you are planning on taking your business elsewhere.

© Henderson Graphics 2007 · All prices are subject to change and are not to be considered final until confirmed specifically by personal contact with Henderson Graphics.